Terms of Service

Clear, fair terms governing our professional home management services. Protecting both your property and our mutual understanding of service expectations.

Service Agreement Overview

These Terms of Service outline the professional relationship between Executive Home Management and our clients. Our goal is complete transparency in service delivery, responsibilities, and expectations.

By scheduling an assessment or engaging our services, you agree to these terms.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Table of Contents

1. Service Agreement

Agreement Formation

This Service Agreement ("Agreement") is entered into between Executive Home Management, LLC ("Company," "we," "us," or "our") and the client ("you," "your," or "Client") upon:

  • Completion of the property assessment
  • Selection of a service tier (Guardian or Peace of Mind)
  • Execution of the Service Agreement
  • Payment of the first month's service fee

Service Commencement

Services begin on the first day of the month following agreement execution, unless otherwise specified in writing. The initial service month is prorated if service begins mid-month.

Service Territory

We provide services within the following geographic areas:

  • Westchester County, NY (primary focus on Armonk, Bedford, Chappaqua, Mount Kisco, and surrounding areas)
  • Fairfield County, CT (primary focus on Greenwich, New Canaan, Darien, and surrounding areas)
  • Other areas by special arrangement and approval

30-Day Risk-Free Trial

All new clients receive a 30-day risk-free trial period. If you are not completely satisfied with our service within the first 30 days, we will provide a full refund of all fees paid.

2. Service Tiers & Pricing

Guardian Service - $200/Month

Bi-weekly property inspections, basic vendor coordination, business-hour emergency contact, and monthly reporting.

Peace of Mind Service - $600/Month

Weekly inspections, unlimited vendor coordination, 24/7 emergency response, project management, and comprehensive reporting.

Service Modifications

  • Upgrades: Available immediately upon request with prorated billing
  • Downgrades: Require 30 days written notice
  • Temporary Upgrades: Available for extended travel or special circumstances
  • Service Suspension: Available for extended absences of 90+ days with reduced holding fee

Pricing Terms

  • Monthly fees are billed on the first of each month
  • Prices are subject to annual review with 60 days written notice
  • No setup fees or cancellation penalties
  • Additional services quoted separately as needed

Questions About Our Terms?

We believe in complete transparency and are happy to explain any aspect of our service terms. Our team is available to discuss your specific situation and answer any questions.

Legal Department

Questions about terms and conditions

(929) 994-0700

General Inquiries

Service questions and support

info@hudsonguardian.com

Schedule Assessment

Begin with our free property evaluation

Book Assessment

Service Commitment

These terms reflect our commitment to professional, transparent service delivery. We stand behind every commitment made and work diligently to exceed your expectations while protecting both your property and our mutual interests.